download please

Hello. I'm Aaron.

Hi, I'm Aaron Richard. You might remember
me as that guy from some website who goes
by the name "Ralph The Magician."

I'm a digital strategist who lives
and works in New York City.

Use the navigation at the top
to learn more about me.

Posts

  • June 07, 10:18 PM

    Version 0.1a

    My name is Aaron Richard. I’m 25-years old. I live in New York City. I have a formal education in Economics and I work in advertising. I have a certain talent for all things digital. I design. I code. I’m good with math. And I know more about Internet culture than is probably healthy.

    I’m a digital strategist who’s been meddling with the blueprints for some of the world's largest brands, including Electronic Arts, Adidas, General Electric and Wrigley.

    When I'm not working you'll find me on Digg, at the local coffee shop tweaking out on caffeine, on YouTube watching videos of cats, at a bar ranting about how the Internet isn't what it used to be, complaining about the damn kids on the lawn I don't have, or pwning noobs in TF2.

    I also have a lot of ideas around poverty, technology, and micro-financing... but I don't know what to do with those thoughts just yet.

Posts

  • July 27, 12:35 PM

    Putting good economics into practice

    San Francisco is about to spend $25 million to answer a simple question: How much should a city charge for parking?

    The price should be cheap enough that most of the metered spaces and city parking lots are always almost full.

    But it shouldn't be so cheap that spaces are entirely full, leaving drivers frustrated and adding to congestion as cars circle endlessly looking for a place to park.

    "It's the 'Goldilocks' principle of parking spaces," said Donald Shoup, a professor of urban planning at UCLA who wrote a book called "The High Cost of Free Parking."

    Shoup's work was the inspiration for a high-tech project San Francisco is launching today. Its aim: to set parking prices just right.

    The system will use electronic sensors to measure real-time demand for parking spaces, and adjust prices accordingly. When there are lots of empty spaces, it will be cheap to park. When spaces are hard to find, rates will be higher.

    "It's basic supply and demand," Shoup said.

    The range in prices will be huge: from 25 cents an hour to a maximum of $6 an hour, according to the San Francisco Municipal Transportation Authority.

    Eventually, drivers will be able to find open parking spaces by going online, checking their mobile phones or reading for new electronic signs that will be posted throughout the city.

    via npr.org

    Will this work? I'm not sure. It seems like a great idea, and for $25 million, I sure hope it does work. But I'm not convinced that people will actually have access to accurate pricing information in a way that will allow them to make rationale decisions. How many electronic signs are they going to have? Will the price be the same all over the city? There are just too many questions. If you leave your house in the morning, how will you know what the cost of pricing will be when you get to where you're going? Are you supposed to check before you leave? Will people be holding up their iPhones and driving around looking for the cheaper spots?

    If the current cost of pricing was somehow integrated into the dashboard on vehicle GPS, then you'd really have something. As it stands right now, it just seems like this new system is going to be a total disaster. People are risk averse. They don't like change. I have a feeling that most people will hear, "between 25¢/hr and $6/hr," and think, "I'm not paying $6/hr to park—that's too much."

    Here's an idea: Let people purchase a small device they can stick on their dash that shows the expected price of parking, and lets them pay for said parking automatically, without having to go to the machine. Turn city parking into a completely seamless experience that provides individuals with perfect information at all times. Now you've got a mechanic that can allow basic supply and demand to function properly.

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  • July 26, 02:57 PM

    Another stake in the heart of the beast that is DRM

    The Electronic Frontier Foundation drove three deep wedges into the US prohibition on breaking DRM today. EFF had applied to the Copyright Office to grant exemptions permitting the cracking of DRM in three cases: first, to "jailbreak" a mobile device, such as an iPhone, where DRM is used to prevent phone owners from running software of their own choosing; second, to allow video remix artists to break the DRM on DVDs in order to take short excerpts for mashups posted to YouTube and other sharing sites; finally EFF got the Copyright Office to renew its ruling that made it legal to unlock cellphones so that they can be used with any carrier.

    I wonder how far this will go. DVD ripping capabilities built into iTunes? Maybe not, but at least it's a start.

    Hopefully this will put an end to SIM locking and all that other carrier-specific mobile phone nonsense.

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  • July 23, 03:00 PM

    The real power of technology

    Wikipedia never ceases to amaze me. It has fundamentally changed the world. Together with Google, Wikipedia has changed the process of finding information: Type what you are looking for into Google and chances are you will end up at Wikipedia.

    I particularly like how this little visualization came about, as the author explains: 

    I was listening to writer Clay Shirky talk about cognitive surplus – the idea of spare brainpower in the world’s collective mind just sitting there waiting, wanting, to be harnessed. He had a stand-out statistic that snagged my mind. I thought I would visualise it.

    I don't understand why more complex organizations don't try to emulate Wikipedia. They organize information in blogs and decks, and via press releases and archived email. This wasn't intuitive before, and it's even less so in the post-Wikipedia world we live in. An entire generation will enter the workforce in the near future and the "search + wiki" model is the way they have always found information.

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  • July 22, 03:00 PM

    Where you go when the Tauntaun dealer only takes cash

    There are two ATM machines in Antarctica. They are located at McMurdo Station and operated by Wells Fargo. Here's an interview with a Wells Fargo VP about the unique challenges of operating those machines.

    You know, the other thing too that you may find interesting -- I don't know how much you know about folks that need to go down to Antarctica -- it's a huge process to do it. So when we're preparing for the vendor visit, it's like a ten-month process. The reason being is, they obviously go in the off-season when it's obviously warmer because no planes fly onto the ice in their winter months. And so anybody that goes to Antarctica has to be cleared with a physical, a dental, and a psychological evaluation, because if for some reason the plane can't get out, you're trapped down there until the next season.

    (via jimray)

    By Jason Kottke    Jul 21, 2010 at 10:42 am    Antarctica   finance

    This is just a cool article. Interesting how they recycle all the cash. I wonder why they even bother using money at all? It's not like you can spend it on anything other than food and beer. Seems like this might be the one place Earth where you wouldn't even need money.

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  • July 21, 03:00 PM

    De-socializing social media

    Is it really social when a computer determines what to show you? We are seeing more and more aggregators. More and more services and applications that pull in feeds and data from all everywhere and present it in a linear format. I get it. I use Google Reader every day. That's how I found this article. That's how I find most things.

    But when you take Facebook, Twitter, Flickr, etc. and aggregate all the streams together, doesn't it defeat the purpose? Look at how the Newsfeed on Facebook now works. You no longer have to say anything to anyone, you can simply talk into the ether and Facebook goes out and tries to find the people most interested in what you have to say. Is that even really social media? Why not go all the way and just have bots respond to your posts? Would anyone even know? Would anyone even care?

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  • July 20, 03:00 PM

    For a brand that almost disappeared, P.B.R. now sees the big picture

    That reliably blue-collar Milwaukee lager, later adopted by unbearable hipsters on the coasts, has turned up in China. And P.B.R., best known in the U.S. for being the cheapest beer on the grocery-store shelf, has—like so many expatriates before it—taken the move as an opportunity to change its image. For a beer, that appears to involve an elegant glass bottle and a fantastically ridiculous price tag. One bottle: forty-four dollars.

    The foresight here is unbelievable, especially for a brand that almost went extinct. I think a lot of brands, and a lot of companies, look at China as this price sensitive market that they can't compete in, but fail to realize that the sheer size of China means there is now a market of nearly a million people with more than 10 million yuan. That number is just going to continue to grow, by factors really, and the same thing is happening in India. Sure, both countries have a disproportionate number of very poor people, but they are not markets that brands—both large and small—can afford to ignore. And the brands who establish themselves today are going to have tremendous amounts of power in the future.

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  • July 19, 03:00 PM

    ROI for people who don't know math

    I hate Forrester. Let me say that again: I hate Forrester. This article on ReadWriteWeb is a great example why. They love to say things like, "You're measuring social media wrong," and then they present an equally wrong solution—and this feels like a recurring theme in their reports.

    At some point you realize that measuring ROI for things like social media is too complicated to fit into a small chart. You can't just make up numbers and throw them into simple equations. Here's a tip: If you really want to measure the effectiveness of a social media campaign, hire a statistician. Hire that person before you begin planning the campaign, because it can be measured. Is it difficult? Sure, but it's possible with a bit of planning. The harsh truth is that most agencies don't want to know if their work actually moved the needle, since they will say it did either way. I'm guilty of this myself. But if anyone is going to win in social media, and I mean really win, they are going to start measuring things properly—the way we do for everything else. Otherwise clients will just bounce from shop to shop, from buzzword to buzzword, flavor of the week, month, etc..

    I also hate when Forrester ends on a note like this, as they often do:

    Many marketing investments are not intended to furnish immediate financial results but instead create long-term brand value. The greatest and most valuable brands weren't created in one quarter to the next but with an eye toward building lasting relationships with customers.

    That seems to me like a cop-out. Good marketing should result in measurable financial results. If it doesn't, then it probably wasn't that good—and that's okay—but let's not pretend like "created long-term brand value" should be used to cover up bad advertising. After all, if you are creating long term-brand value that should be measurable too, just in a future time period.

     

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  • July 16, 03:00 PM

    When creativity is in short supply

    "For the first time, research shows that American creativity is declining. ... Like intelligence tests, Torrance's test — a 90-minute series of discrete tasks, administered by a psychologist — has been taken by millions worldwide in 50 languages. Yet there is one crucial difference between IQ and CQ scores. With intelligence, there is a phenomenon called the Flynn effect — each generation, scores go up about 10 points. Enriched environments are making kids smarter. With creativity, a reverse trend has just been identified and is being reported for the first time here: American creativity scores are falling. Kyung Hee Kim at the College of William & Mary discovered this in May, after analyzing almost 300,000 Torrance scores of children and adults. Kim found creativity scores had been steadily rising, just like IQ scores, until 1990. Since then, creativity scores have consistently inched downward. 'It's very clear, and the decrease is very significant,' Kim says. It is the scores of younger children in America — from kindergarten through sixth grade — for whom the decline is 'most serious.'"

    I don't know that I actually believe in something like CQ. I don't know that creativity is measurable like that. If it is, it seems to me like IQ and CQ should be highly correlated. It's always the smartest people I know that end up coming up with the most creative solutions to unexpected problems.

    But if creativity is on the decline, I'm curious how trends like this might impact the price of creativity. It's no secret that you can make good money working for a creative shop, but in a world where people less creative does that also mean that there is less appreciation for creative work?

    Permalink | Leave a comment  »

  • July 15, 03:00 PM

    What social media should be

    Has there ever been a more dramatic example of the right and wrong of how to do social media campaigns than what we’ve seen in the last week?

    Two campaigns, one great, one not so much

    First we had Fast Company’s “Influence Project”, which has been nearly unanimously panned as exactly the wrong way to “measure influence”, which was of course, the entire aim of the campaign.

    Then yesterday, we broke open the story about a social media campaign that will very likely go down as one of the best ever (results directly from the agency behind the campaign below)- the shirtless Old Spice guy responding hilariously to just about anybody through a personalized video. Both very well known brands; one doing social media oh so wrong, the other oh so right.

    We’re not going to focus on the negative here (i.e. The Influence Project), first of all, because a number of high quality articles have already been written about it, and second, because negative is boring. To make a long story short, it was done nearly entirely wrong, and it completely backfired into a very negative meme for Fast Company. If you’d like to disagree with this, please let us know in the comments and we can have a debate.

    So let’s talk about this amazing Old Spice campaign.

    I couldn't possibly agree more. On one side you've got Fast Company's incredibly stupid project designed to essentially find the world's best social spammers, and on the other hand you've got W+K showing the world that there is value in understanding, and appealing to, the geeks of the world who are out there on YouTube, Digg, and Reddit actually making things "go viral".

    Right before I left Freestyle Interactive I gave a short presentation on Internet memes, where they came from, why the communities that build them are important to understand, and how we might think about leveraging them as part of larger campaigns. I wish more people in the tech space took this seriously. 

    You can't force something to go viral—but you can try. You don't do that by trying to find the person with the most followers on Twitter or the most fans on Facebook. You don't do that by putting "like" buttons everywhere. You do it by creating good content. And good social media content is that which is aware of where it lives, and how it travels across the tubes.

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  • July 14, 03:00 PM

    Now your car can Google it for you

    Cool. Creepy. Google in your browser, in your email, in your phone, on your TV, in your car. 

    I wonder at what point Google will start to face serious antitrust pressure from the Department of Justice. Would you bet on it? I would. It seems like it's just a matter of time now. Sometimes I wonder if their embrace of open source software is entirely genuine, or merely a strategic position to help mitigate antitrust pressure. I'm guessing it's probably a little bit of both, and I'm wondering if it will work.

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  • July 13, 03:00 PM

    The campaign your campaign could spread like

    Old Spice and Wieden + Kennedy are well aware that they have a serious megahit on their hands with Isaiah Mustafa, aka "The Man Your Man Could Smell Like." He's done the two main TV spots, as well as the mustache clip, and now, in a truly fantastic addition to the campaign, he's doing a slew of personalized videos in which he thanks individual people—bloggers, YouTube commenters, Twitterers, celebrities—who've complimented his ads online.

    I've been waiting for someone to do this for a while now. Pretty awesome how well W+K has done this. It's contextually relevant to all the right online communities and sub-cultures.

    Perhaps my uncanny knowledge of memes and internet sub-cultures will one day be valuable. Probably not, but one can hope. :)

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  • July 12, 03:00 PM

    Sometimes you just need an app to build apps

    App Inventor is a new tool in Google Labs that makes it easy for anyone—programmers and non-programmers, professionals and students—to create mobile applications for Android-powered devices. And today, we’re extending invitations to the general public.

    For many people, their mobile phone—and access to the Internet—is always within reach. App Inventor for Android gives everyone, regardless of programming experience, the opportunity to control and reshape their communication experience. We’ve observed people take pride in becoming creators of mobile technology and not just consumers of it.

    Pretty cool stuff. It's similar in many ways to what Palm did for webOS with Ares... only, you know, actually good.

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  • July 09, 07:22 PM

    Make sure you print out all your comments before they're gone

    He added: "One possibility is that we're finally seeing the backlash from heavy media attention to Facebook privacy issues -- some of which were real, some the result of confusion and sensationalism."
    It may also be that Facebook has less room to grow: It's got a 41.1 market penetration as of the end of June.

    Ray Valdes, an analyst with market research firm Valdes, told the San Francisco Chronicle the company's big challenge isn't getting new members – it's keeping them.

    "They don't necessarily need to grow user population to become a profitable, highly valued company," he said. "They do need to maintain their value proposition and keep users engaged even as the novelty factor wears off. It's not about getting users to sign on, but about getting them to log on."

    via inc.com

    Sounds good to me. The sooner Facebook dies, the happier I'll be. Facebook has done nothing positive for society. Facebook has destroyed the model of privacy we once had. It's made the world a dumber place. There are "like" buttons everywhere, as if anyone cared. I have them for every post on this blog, and I don't even know why. 80 million people spend time planting virtual plants. What the fuck did we do?

    My disgust with Facebook is rooted in my disgust with myself. I signed up to Facebook when it was new. I was the one who told everyone I knew that it existed. I drank the Kool-Aid. I trusted Facebook. I know I'm directly responsible for getting at least 100 people to sign up for Facebook. They trusted me.

    I look back on MySpace and say, "Wow, I can't believe people used to do this. This is terrible."
    I look back on the Tamagotchi and say, "Wow, I can't believe people bought these. These are pointless." 
    I look back on Facebook and say, "Wow, I can't believe I got my friends to use this. I'm an idiot." 

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  • July 08, 07:18 PM

    Warren Buffett loves him some cat videos

    It was with great pleasure that we heard billionaire investor Warren Buffett enjoys hours and hours of YouTube watching his favorite videos.

    The "Oracle of Omaha" also suggested that YouTube should be charging him "a lot of money" based on the enjoyment he gets from YouTube. We agree and are happy to announce a new subscription offering: YouTube Pro. Pro will be offered for a limited time at the low price of $100 million/year. We don't expect to sell many, but if Mr. Buffett wants to make sure he's paying his fair share, we take cash, credit and, for him, personal check.

    There seem to be two schools of thought about business on the web today: "charge for everything" and "charge for nothing".

    But maybe there really is no "charge for nothing" model. Maybe it's a facade. Perhaps Google is charging for YouTube, just not in dollars. They don't want your dollars, they want your information. They can get the dollars from advertisers. If you use enough Google services they basically know everything about you. What you like to watch, what you buy, where you are, where you work, when you work, etc.. That kind of targeting is worth... well, a lot of money.

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  • July 07, 03:00 PM

    A whole new kind of laboratory

    Last year we launched Chrome Experiments, a website showcasing innovative web experiments built with open standards like JavaScript and HTML5. Today we’re pleased to announce that the site now points to 100 experiments -- each one made, hosted, and submitted by programmers from around the world.

    This is awesome. I saw this a while ago but I didn't realize how much new content was being added. Someone should reach out to every single one of these 100 programmers and start a new distributed digital company. Wait a second... that's a good idea.

    It's also 100 more reasons to get rid of Adobe Flash... as if the poor performance and stability wasn't enough.

    Permalink | Leave a comment  »

  • July 06, 11:18 AM

    What a tweet can't do

    At Twitter, one thing that drives us is our desire to make a lasting impact as a company. Being a force for good is at the heart of that mission. Looking outside the walls of Twitter HQ we see lots of good stuff happening all the time, which invokes an incredible sense of hope that keeps us going.

    The open exchange of information is just beginning to become an everyday part of how the world communicates. As folks like you spread positive knowledge through the platform, we'll be collecting it and highlighting good social movements that you might want to get involved in. So drop in every once in a while to see what's happening.

    Can a tweet really make a difference? Are people really creating good social movements on Twitter? Does tweeting about things really make any difference? Does it make a positive difference? I'm not sure it does.

    I remember going to one of the first charity: water events in San Francisco. I was completely appalled. Here they were trying to raise money to build water wells in Africa, while dozens of sponsors were there selling cheap shit made by slave labor in China and India. Is that really a win? "Buy our t-shirts made in poor countries so that we can donate the profits to poorer countries. Also, think of our awesome our brand is for sponsoring this." Meh. 

    I don' t know. Maybe I'm just being cynical because it's 1000° C outside right now.

    Permalink | Leave a comment  »

  • July 05, 05:37 PM

    Somebody set up us the bomb

    Seriously cool piece of artwork. I had no idea that we'd tested that many nuclear bombs.

    Kind of makes you never want to drive through Nevada and New Mexico again though.

    Permalink | Leave a comment  »

  • July 02, 03:00 PM

    When video conferencing goes mainstream

    Cisco may be the first vendor out of the gate with a successful Android-based tablet when its Cius portable collaboration and communication device—announced today—officially launches in the first quarter of 2011. 

    The Cius ("see us," get it?), aimed squarely at business users, will integrate with Cisco's business applications such as WebEx, and it can dock into an optional phone base to connect to a user's corporate communications infrastructure.

    The Cius is dominated by a 7" WSVGA touchscreen, weighs 1.15lbs, and appears to be much smaller than an iPad. It's also powered by a customized Android OS, though there has been no mention of what version of Android. 

    With the heavy focus on real-time communication, the tablet comes equipped with a 720p HD front-facing camera for video conferencing, as well as a 5MP rear-facing camera that can stream VGA-quality video. 

    It may be a decade or so late, but it seems like video conferencing is finally going mainstream. Ten years ago there was a push by quite a few companies to get video conferencing units into the home, over regular telephone lines no less.

    Now with Apple leading the way for consumers with the iPhone 4, and Cisco leading the way for business, video conferencing may eventually become ubiquitous in the way that Kubrick and many others always thought it might.

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  • July 01, 03:00 PM

    Putting an end to the gayest tax ever

    "Starting on Thursday, Google is going to increase the salaries of gay and lesbian employees whose partners receive domestic partner health benefits, largely to compensate them for an extra tax they must pay that heterosexual married couples do not. Google is not the first company to make up for the extra tax. At least a few large employers already do. But benefits experts say Google's move could inspire its Silicon Valley competitors to follow suit, because they compete for the same talent."

    Good on Google for helping to put an end to what I've been calling, "The gayest tax ever levied."

    Honestly, I've always had the feeling that the only reason that conservatives object to same-sex marriage is because they like knowing that they are taxing others—a great irony for a party that often runs on a platform of tax cuts. It's not about the sanctity of marriage. It never has been. It's about money. It's always about money.

    Permalink | Leave a comment  »

  • June 30, 03:00 PM

    Sociopathic media is the new social media

    It is precisely at a moment like this—when Citizens United v. Federal Election Commission has made it legal for corporations to spend unlimited monies on political advertisements—that we must talk about our relationship to corporations, and to one another. We are obligated to examine what we are doing, whether we are updating our Facebook status or playing Call of Duty, because the results of those actions will ultimately be our burden, for better or for worse. We must learn above all to distinguish between the better and the worse. Citizens must educate themselves in the use of sociable applications, such as Wikipedia, Skype, and Facebook, and learn how they can better use them to forward their best interests. And we must learn to differentiate sociable applications from sociopathic applications: applications that use people’s sociability to control those people, and to satisfy their owners’ needs.

    This is one of the best, most grounded, and most well thought out articles I've read on social media in a long time. It explains everything that we know is somehow wrong with applications like FarmVille but can't seem put into words. Mr. Liszkiewicz, I salute you.

    There's no point in trying to summarize it. Just go read it. If you work in advertising, technology or media—read it twice.

    Permalink | Leave a comment  »

Posts

  • March 05, 09:27 PM

    Beyond Follower Count

    A fully interactive map showing everyone who follows BBH Labs (@bbhlabs) on Twitter. Also visualized as a heatmap.

    Twitter is still something of a mystery to those of us in advertising and marketing. Everyone thinks they need to be on top of it, but no one is completely sure now to use it. Even fewer people have an idea of how to measure whether or not they’re using it effectively. Most of the time brands think about Twitter like this: Create an account, start tweeting, and then measure success by looking at how many followers we have. But that doesn’t tell you the whole story. In fact, that tells you almost nothing.

    UPDATE: This post, along with a short interview, was recently posted on the BBH Labs blog.

    Anyone who’s used Twitter for just a few days will quickly discover that it’s a haven for spammers. But just how bad is the problem? Well, I have an dummy account I created about 18 months ago and it was 300 followers, despite the fact that I’ve never sent a single tweet. That should tell you that, right off the bat, that looking at the number of followers is something of a useless metric. It has no context. It’s just a number.

    Almost all of the data stored about Twitter users and their tweets is public and can be pulled down from the API with relative ease. The Twitter API is easily accessible with cURL. This means that anyone who knows how to use a text editor can start pulling down heaps of data. The rest of this post isn’t about how to use cURL, per se, but rather thinking through some of the different ways we might use the massive amount of data Twitter makes available to us to draw insights and set better goals.

    The Experiment

    To illustrate this, we need a target. I’ve chosen @bbhlabs. @bbhlabs is the Twitter account for BBH Labs, the “marketing skunkworks” division of BBH. I chose this account for two reasons: (1) I admire their work; and (2) I wanted to see what the follower data looked like for an ad agency. Who follows those who’s goal it is to encourage consumers to follow others?

    At the time of writing this, BBH Labs had a little over 12,500 followers. Using the statuses/followers REST API Method I was able to quickly pull down the information for almost every one of their followers. Information like this:

    • ID
    • Name
    • Username
    • Location
    • Profile Bio
    • Profile Picture
    • Web URL
    • Privacy Settings
    • # of Followers
    • # of Friends (“following”)
    • Account Creation Date
    • # of Favorites
    • UTC Offest
    • Time Zone
    • Per-tweet Geolocation Status
    • Verified User Status
    • # of Tweets
    • And more… this is just what I thought was relevant

    All of this information is public, for almost every follower (unless the account is private). Almost scary, right? It should also be noted that this is but a single API call. There are dozens of different API calls that cover everything from search to lists to retweets. Profile data is a very small subset of the total data available to play with.

    After pulling down all of that information I was left with a massive XML file which needed to be parsed and formatted into a CSV file. If you want to pull follower information for 10k users, expect to be left with an XML file some 500k lines long. While parsing XML generally requires some programming knowledge (it sure makes it easier), it’s not a prerequisite to do this kind of analysis. Most of this can be done using cURL, a text editor, and simple functions like VLOOKUP in Microsoft Excel.

    With CSV file in hand, you can open in up in any number of applications and start sorting, slicing, pivoting and filtering the data until you find what you’re looking for. And we’ll get there, but before we start looking at numbers let’s have a look at something a little more visually compelling. What if you wanted to map everyone who follows you? How would you do that? Turns out it’s pretty easy. All you have to do is head on over to one of Google’s lab projects, Fusion Tables.

    Fusion Tables is an incredibly powerful tool for statistics, analysis, and visualizations. Once you start to use it, and realize that it has an open API behind it, Microsoft Excel starts to look like a toy. One of the processes that Fusion Tables makes simple is geocoding massive amounts of location information. All you have to do is upload a CSV with a list of locations and Fusion Tables does most of the work for you. This is what allowed me to create the interactive map you see at the top of this post. It also allows you to create a heatmap, like this:

    All the major cities are account for here, including some interesting finds when you look across the globe. (Note: There are a number of geocoding errors that I’ve not bothered to filter out.)

    You might look at this and say, “That’s neat. Who cares?” Well, consider this: One of the key problems with ARGs is that you never know if who’s actually going to participate. You have to spend buckets in media to ensure that you reach the right people, who want to participate, and then you hope that they do something like go on Twitter an tweet about it. You’re also hoping that they have a lot of followers, so the message gets seen by as many people as possible. But you don’t have to hope. You can use information from Twitter to make recommendations with incredible accuracy. Not city level, but street level.

    And here’s more food for thought: Since all of this information is public, you can draw down information on your competitors Twitter followers and target billboards, bus stop ads, and other out of home media directly at them—with street level precision.

    Strictly By The Numbers

    Now back to the spreadsheets. One of the things I like to do when I look at follower data is find out how many “active” users there are. Of the 12,500+ people who follow BBH Labs, how many are spam? How many are inactive? How many people have a network of zero? There are any number of ways to do this, but I like to create filters around real-world usage patterns to get a slightly better idea of how big of an audience you’re actually reaching.

    I applied the following four filters to the 12,601 people in my database:

    1. Private: = FALSE
    2. # of Followers: > 100
    3. # of Tweets: > 100
    4. # of Friends: > 10

    How many people was I left with? 6,619—or bout 53%. And while that might not mean much without a comparison, that’s really pretty good. To be clear: I’m not suggesting that the other 5,892 people following BBH Labs are spammers; just that they probably aren’t as valuable as the those who passed our test. And when you think about the filter, it’s really not that strict. All it saying is that each follower has 100 people following them (50 of which are probably spam), that they’ve been using Twitter long enough to sent 100 tweets (even at one a day, you’ll hit 100 in a little over 3 months), and that they find at least 10 people interesting enough to follow.

    While looking through the rest of the data I pulled out a few other simple statistics that are interesting to think about:

    • Average # of followers: 1,746 | Median: 163
    • Average # of friends: 982 | Median: 206
    • Average # of tweets: 987 | Median: 247
    • 6% of followers keep their tweets private
    • 9% have per-tweet geolocation enabled
    • 12 followers are “verified”

    As you can see by the differences between means and medians, all followers are not created equal.

    There are an unlimited number of ways to look at this kind of data, and depending what you’re looking for, probably a few surprises. My goal when I sat down to write this was not to thoroughly analyze BBH Labs (I’ve already gone too far), just to jot down some thoughts that might help others think beyond the follower count. I hope I’ve succeeded. Let me know in the comments.

    The data set for BBH Labs (@bbhlabs) is publicly available, in CSV format, on Google Fusion Tables here. Let me know if you do anything cool with it. :)

    DISCLAIMER: I am NOT currently employed, nor have I ever been employed in any capacity, by BBH, BBH Labs, or the Publicis Group.
  • January 04, 04:34 PM

    Announcing Pictodeck v1.0

    Pictodeck is just what it sounds like — a deck of pictograms. It’s a collection of over 700 vector pictograms taken from four different sets: PICOL, Android Icons, Pictoico, and Freshpixel. I have converted all of these sets into graphical assets that exist within a Keynote deck. No need to open them in a program like Adobe Illustrator and import them individually. All you have to do is open Pictodeck in Keynote and copy and paste or drag them into your own decks. You can even drag the entire series of 720p slides into your decks (although I wouldn’t recommended leaving them there, since Pictodeck is rather large at about 30MB).

    I created this because I’ve found myself spending a lot of time using Keynote to tell stories. I like telling stories through creative uses of typography and pictograms. I found myself using PICOL (Pictoral Communication Language) a lot last year and decided to formalize my collection and distribute it a way that makes the entire library more accessible to those in advertising, marketing, finance — any industry really. If you work with Keynote, Pictodeck is for you.

    You may not realize it at first, but Keynote actually runs on a vector based layout engine. When you drag a vector-based image (Adobe Illustrator, SVG, EPS, etc.) into Keynote the vectors are preserved. Keynote converts all vector based images into PDF assets that preserve the vectors. Just look at them in the Inspector — you’ll notice they all get the filename “droppedImage.pdf”.

    If you have no idea what vectors are (or why you should care), I’d encourage you to look up the difference between vectors and bitmaps on Wikipedia. If you just want the short version, it’s this: There are two primary kinds of image files: bitmaps and vectors. Vector graphics can be scaled to any size without a loss in quality; bitmap images cannot. You know how sometimes you find an image and try to make it the entire size of the canvas, only to find out that it’s terribly blurry and pixelated? That’s because it’s a bitmap image and they can’t be rescaled without a loss in image quality.

    In addition to a massive collection of vector pictograms, I’ve also included a collection of 32x32 bitmap icons for popular social networking sites created by Komodo Media.

    You can download Pictodeck v1.0 for Keynote ’09 here and a package for Keynote ’08 here. They are both ZIP files. I’m currently hosting them on Dropbox.

    ☞ Pictodeck is made possible only because the original authors have graciously chosen to license their work under Creative Commons (in one form or another).

    I claim no copyrights of my own and only ask that you respect theirs.

    Pictodeck exists to help others tell their stories visually though Keynote. I hope you find it useful. Feel free to leave feedback in the comments or shoot me a note if you know of any other pictograms you feel might be worth including in a future version, or if you want to share something you’ve created with Pictodeck. You can also contact me on Twitter @ralphthemagi.

    I’m already planning the next version which will feature a mirror set of pictograms with inverted colors so that you can make better use of them on color backgrounds. In the meantime, if you want to use the pictograms on a black background, consider matting them on top of a white rounded square.

  • November 09, 12:00 AM

    Thresher – Vol. 1, Summer 2009

    This was something I spent quite a bit of time on. You may have seen pieces of it here. It’s [now] a little book called Thresher. It’s the first in a series of thought leadership and innovation workshops for Freesytle Interactive.

    Summary:

    “Thresher is a quarterly publication by Freestyle Interactive. It’s an experiment in what we are calling ‘reverse aggregation.’ Instead of a standard newsletter that gets lost in your inbox, with a dozen disconnected links, Thresher is a collection of articles that take a deeper look at a single topic, trend, or technology.”

    I’ve uploaded it to Scribd, for all to see here:

    You can download a PDF version here.

    UPDATE: Thresher was just chosen as a “Staff Pick” by Blurb! Check it out.

  • November 08, 12:00 AM

    Advertising on the third screen in the fifth dimension

    This is a deck I built in collaboration with Freestyle Interactive, Heat, and Wieden + Kennedy on trends and innovation in mobile marketing. And in a completely unrelated note, I don’t think I’ll ever get over the jealousy I feel towards W+K for having a two letter domain name.

    The purpose of this deck was to delve into advertising on the third screen (mobile) in this new fifth dimension—where data and information exists in a cloud all around you. This fifth dimension isn’t quite tangible without a device, but if you have an iPhone you can look at a restaurant through your phone and see every review that people left on Yelp or all the tweets tagged with that location.

    I made extensive use of two things: color and iconography. All of the icons used in the deck are taken from the open source PICOL icon set. I tried to keep the text to a bare minimum. There are also quite a few videos in the deck, which makes the Slideshare version feel a little static; but you get the idea.

    You can download this presentation in PDF format through Slideshare here.

  • November 07, 12:00 AM

    Note: The image above is massive at 13536x1584, and too big for Tumblr. You can find a high-resolution JPEG here.

    I have colloquially chosen to call this The Skypeline.

    I can’t well cover up the client in this case. This was for a pitch I worked on. (For Skype, in case you were still wondering.) I decided to map the history and evolution of Skype as both a brand and a product.

    To do this I used the Wayback Machine to pull creative and copy from Skype’s website dating back to their launch in August 2003. It’s interesting to see how Skype developed over the years, being that it’s been mostly a “free” product and service. Several of the initiatives to monetize their platform have been killed.

    Skype business model is something of a paradox. They want more users to sign up for Skype and use their paid services, but every time a new person signs up for Skype that’s one less person that you need to use the paid service to call (since Skype-to-Skype calls are free). It’s not a problem most businesses have. If everyone uses Skype, Skype makes no money. The optimal scenario for them is one where ever customer has exactly half of his or her contacts on Skype so that he or she is using it all the time, but still needs the buy into the paid service to call the other half that isn’t using it.

    They would have made an interesting client. I hope to work with them in the future.

  • November 06, 12:00 AM

    Note: Due to contractual obligations, I have decided to remove any brand-identifying information.

    The image above is a complete mapping of a major brand’s social media presence on the web. This was an exercise I started doing for all the brands I’ve worked with in order to better understand how the consumer uses social media. Everyone likes to talk about how social media is going to save their business, but I don’t see a lot of examples of people going out there and actually finding out how people interact with the content that brands are seeding out to them.

    The colors indicate the specific property in question. Everything having to do with Facebook, for example, is in red. Simply mapping out properties and getting an idea of their size is a good start, but it doesn’t really tell you how the consumer ends up there… or where they go after. The consumer journey remains a mystery. That’s where the madness of arrows comes into play.

    The arrows indicate trafficking information. They show where people end up going given any particular starting point. This is the kind of information that can be invaluable when developing strategies for content distribution, and having them actually mapped out on a 2D-plane can make that process much easier. This can also help lead to more optimal linking structures for large brands that have a distributed presence over a number of different sites and networks.

    You may notice that the missing piece here is traffic coming from search. It was too difficult to map on a 2D-plane with everything else going on, but is something that was considered as part of the content distribution strategy for this brand.

  • November 05, 12:00 AM

    Sim Sidekick

    One of the first projects I worked on at Freestyle Interactive was for the Sims 3 launch earlier this year.

    The client wanted a “big Facebook idea” for the launch of the Sims 3, but Facebook doesn’t allow things like page takeovers, skins, or expandable ad units. The only thing Facebook would offer was the use of their new “Engagement Ads,” and there’s just nothing exciting about that. It’s the exact opposite of a big idea.

    I suggested that, instead, we should use Facebook as the destination. We could create a site that existed somewhere else and would act as a proxy to a users web experience. And that’s exactly what we ended up doing. We created the Sim Sidekick, an in-browser overlay that users could take to any site. The widget would react to the page by scraping it for keywords and returning an appropriate animation based on the underlying content. The result was a widget that people spent over 4-minutes with on average. Skittles, of course, did the same kind of thing when they relaunched Skittles.com back in March 2009.

    It was new territory for Freestyle though, and the client loved it. As good as it was it could have been much better. It could have been a more seamless experience for the user, and had much more interaction with the actual page. Instead of using a simple Flash overlay, we could have injected bits of Flash into the page itself with JavaScript, similar to the kinds of effects that can be achieved with the Greasemonkey plugin for Firefox. Imagine if you went to Facebook only to have a character literally walk across the page and appear to manipulate specific elements on the page. Since Facebook’s layout is so structured, this kind of effect is completely possible.

    I foresee more of these kinds of experiences in the future, where the brand can create proxies that allow you to view the web through the brands perspective. Well, at least the interesting brands. I’m not sure this is a concept I’d want to pitch to Tampax.

  • November 04, 12:00 AM

    This video, entitled Pwning Noobs, is a short consumer insights video I made to inspire our creative team. This was specifically for some pitch work and the client was a major game publisher. I went in one weekend and cobbled this together in iMovie and Final Cut Express. It’s made entirely from other pieces of user-generated content. The goal was to create a video that shed some light on competitive gaming culture; PC gamers in particular.

    The video inspired a good deal of the creative that made it into the deck, and the video itself was how we opened the pitch. The client loved it and actually thought that it was a piece of creative.

  • November 03, 12:00 AM

    It's all in the numbers

    About a year ago I was hired by a word-of-mouth marketing agency to work on a social media pilot project for a client. This agency had typically done event marketing, and this project was quite different. It was, in effect, a social media research project. This was about using social media in a fundamentally different way. It wasn’t about “brand monitoring” or using social media as some kind of new broadcast medium. This was about using social media to develop real, accurate insights and have an affect on how a company thinks about their industry, their consumer, and their marketing. This was, without a doubt, one of the most interesting projects I’ve ever worked on.

    The client asked us how they should be allocating brand resources and budgets to create the most effective word-of-moth campaigns. They wanted us to find new opportunities for them. Today, almost any effective word of mouth campaign will reach the Internet, and so it stands to make sense that one could make recommendations based on learning about the larger marketplace, where the brand fits within it, and how the consumer interacts with both the brand and the market.

    The project consisted of a four key elements:

    1. A survey and audience segmentation.
    2. Scraping tons of data from different social media outlets.
    3. Regression analysis involving social media and sales data.
    4. Alignment of brand messaging with particular retail locations.

    I’m going to talk a little bit about each part of the project, and then talk about the outputs and results. Due to contractual obligations, I can’t mention clients or agencies by name… although a truly clever person (with way to much time on their hands) could piece it all together.

    1. Survey and audience segmentation
    Advertising agencies traditionally learn about their audience by using third-party research firms or hosting small focus groups. In this case, the client needed learn about an area that was far to large to develop any kind of actionable insights through traditional methodology (the entire State of California, and its nearly 25 million persons over the age of 21). We also had a very small budget.

    Instead of using a third-party firm to field surveys or fly to all the major cities in California and host focus groups, we did the entire audience segmentation through a combination of Facebook and Craigslist. Not exactly the most random sample, but it turned out to be much better than expected. We ended up hyper-targeting six major cities within the State, and the demographic information we got back from our survey was very close, proportionally, to what the U.S. Census reports for each of those cities. There were some problems with under-representation from certain demographics (the Hispanic community in particular), but not in all cities. Cities like San Francisco, Los Angeles and San Deigo were almost perfectly represented. There were some problems with cities like Fresno, but that was to be expected, and we kept that top of mind throughout the rest of the project.

    About 85% of the responses to our survey came from Facebook. We were able to get over 2,000 responses, with very little incentive. And we did it for less than half of what we had originally budgeted the survey for. How?

    I spent about a week copy testing ads to find the most effective copy and creative. I was able to get the average CPC insanely low, despite the fairly modest incentive—a chance to win an iPod. Facebook also allowed me to cut my target into little chunks by age and gender. This is what allowed us to do such an accurate survey. I calculated out how many men age 21-24 I need to take the survey to proportionately represent the population, and ran that survey against them until I hit my quota. Then I filled that quote for women. Then I did it again for the next age chunk.

    At first I thought this methodology would give me extremely skewed results, but I started looking at the responses as they came in and everything was matching up. I had the right percentage of people who self-identified as Asian. I had almost the exact amount of people in the $35-$50k income bracket in Los Angeles that I would expect to have. I had the right percentage of married people.

    Once our survey was complete, it was very easy to look at people and put them into buckets. We actually went about it a very simple way—segmentation by level of education, going off of an insight we had gathered that people who go out drinking together tend to drink with individuals of a similar education, and thus, income level.

    2. Scraping data from different social media outlets
    There are dozen of “social media monitoring” solutions out there, but they aren’t a perfect science. At best, the good ones return data sets that you can use to create moderately interesting pie charts. You can learn about how the Internet perceives your brand, but you can’t use them to learn about the larger market. We needed something a little more custom, and a lot more structured, so we built it ourselves. We weren’t interested in a single brand. What we needed was a complete database of retail locations. In our case, a database of bars, restaurants, and venues.

    We created a database of over 1,000 on-premise locations across California. We pulled from APIs like Yelp and Yahoo Upcoming to get an idea of ratings, reviews, and the number of events organized at different locations. We pulled all other other description, address, location, and contract information. Then we went to Google and started pulling the number of search results that each location returned, to get a better sense of how well they index and how many people might be talking them.

    But we weren’t done. We needed to know which locations had a license to serve liquor, so we had merge that database (which was available) with our own. Then we decided to that with the clients last two years of sales data for each location. Now we had a real data set.

    3. Regression analysis
    Now that we had a real data set, we could do some real analysis. We were able to use regression analysis to determine what kind of impact social media has on sales. We found that certain variables are very well correlated with sales, and others not so much. The total number of reviews on Yelp, for example, doesn’t really matter. The rating, however, does.

    The reason that we actually needed to run a regression was because we wanted to do three things:

    1. Find a way to weight different social media indicators so that we could create a composite score in order to rank each venue.
    2. Be able to justify why the client needs to seriously look at certain highly social locations where they have no distribution.
    3. Take a good look at our outliers and figure out what’s going on.

    Once this was complete, we were able to create a composite score for each venue, rank them, and then take a deeper dive into the top 100.

    4. Alignment of brand messaging
    This was actually the most precarious part of the entire project. We wanted to align each of the top venues with a particular person and a particular brand. We had developed our own personas as a result of the segmentation we had done, and used them in this alignment because we actually had an idea of who the consumer and what their preferences were.

    However, the client did not like our personas. They had developed personas of their own that were rooted in emotional attachment to the brand and how their brand is represented as a lifestyle product. Our personas, on the other hand, were rooted in our survey. We would make statements like, “Your consumer is twice as likely to smoke as the average California male.” The client would rebuttal with a, “I don’t know about that. We’ve developed our own personas, and our brand isn’t really aligned with smoking. Smoking is disgusting.”

    The real problem is that the client didn’t like the consumer that they actually had. The personas they had developed had more to do with aligning their brand image with a certain kind of person than it did with actually understanding who it is that’s out there consumer their products.

    But I digress. This was a minor hiccup in communication in an otherwise good relationship. Hopefully the client will be more willing to take another look at the data and analysis we provided them, and reconsider it.

    The rest of the brand messaging alignment consisted of us looking at the top locations in our database by hand, and doing a qualitative assessment of them to determine how well a particular location might fit for a particular brand-sponsored word-of-mouth program. We used Google Docs to crowd source this portion of the project, which allowed us to complete this portion in less than a day, when it otherwise might have taken a week.

    In terms of specific deliverables we provided the client three things:

    • A 120-page book showcasing the top bars and venues by social media composite, in six major markets in California, complete with actual consumer reviews and sentiment.
    • A sortable database with over 1,000 locations and a ton of query-able information attached to each location.
    • An KML file which allowed the client to look at the database overlayed onto a real-world landscape using Google Maps or Google Earth.

    I thought this was a remarkable project and an interesting way to use social media beyond just feeding an RSS feed into a Twitter stream. This is the kind of project I’d love work on again. In fact, I’d love to build a custom, real-time engine that can track and analyze these kinds of market trends. It be incredible—for a beer, wine or spirits brand—to actually be able to see what people are saying about programs as they are happening, and better measure just how effective (or ineffective) word-of-mouth programs can be.

  • November 02, 12:00 AM

    The social advertising experiment

    A few years ago I tried to start a company. The name of the startup was Anatomy Ads. You can see the remnants of a functional prototype at anatomyads.com, if you wish. The purpose of this company was to find a new way to monetize new media.

    The idea was to create a truly social advertising network around the idea of “variable CPM.” You would pay ‘x’ dollars for an ad, and the number of ‘y’ impressions you would receive would vary based on how many other people were buying into that space, and at what price. If people could enter an ad unit, at whatever price they wanted, what would happen? Would you have hundreds of people offering small increments for hot properties, or a few big players trying to dominate the pool? How would people act if they didn’t know how many impressions they’d end up getting? Would you ever reach the equilibrium price? These were the kinds of questions I wanted to answer.

    Unfortunately, I never really found satisfactory answers to the questions I sought. At least, not yet. This post is about how it worked, what went wrong, and how I still very much intend to find the answers to these questions.

    To clarify, the system worked like this:

    1. A person who creates content (say, a blogger) would sign up and post the widget on as many (or few) of their sites as they liked. The more sites they posted the widget on, the higher the number of aggregate impressions they’d generate, and the greater price premium they’d be able to command.
    2. Anyone (e.g. brand, another blogger, your best friend) could come in and “sponsor” your content through the widget. They could pay whatever price they wanted. The minimum (for the sake of transaction costs) was $1. There was no maximum. A sponsorship was good for 30-days. All of the sponsorships within any given 30-day period were pooled together.
    3. All ad units were 125²px square buttons. The reason being that even a normal person could come up with a piece of 125²px creative relatively easily by using an avatar or simple logo.
    4. The widget itself displayed four squares at any given time (horizontal, vertical, or square). The algorithm on the backend would determine what ads to display based on how many people were in that ad pool, and how much each person had paid.
    5. We (Anatomy Ads, the name of my company that built this platform) did not take a cut of any sponsorships. 100% of sponsorships would go directly from the sponsor to the content creator. It was our goal to absorb all the transaction costs. We were going to monetize the business by: (1) selling remnant inventory;  and (2) allowing larger brands and advertisers the ability to run traditional ads from time to time in a space that would be much more engaging.

    The system operated in near-real time and it was actually quite fun to play with. You could see how many people were participating in any given pool and adjust your sponsorship accordingly. We did get a few hundred people to try it out and start playing with it. We would fill the system with fake money and then spend it as if they were poker chips, trying to feel out at what point someone would leave a particular sponsorship pool and look for another one. And if you were the first person in a pool, you might spend $1 and expect to get 10,000 impressions at the time of sponsorship, only to find out that 10 other people entered that pool by the end of the day, and you’d only be getting about 1,000 impressions now.

    I still feel that it’s a great idea, but our particular implementation had a few critical flaws:

    • It should be the obvious by now — the system was too complicated. It would have made a better thesis than a business.
    • We didn’t have an embeddable Flash widget (although we did start working on one). As such, our unit was limited to sites, social networks, and profiles that support JavaScript. (i.e. no Facebook, MySpace, etc.)
    • We deviated away from IAB standard units. Huge mistake.
    • We forced people to create a separate login with us. This made everything more click-heavy than it should have been to encourage the kind of behavior we wanted. We should have used more open APIs. (Although, to our credit, at the time things like Facebook Connect and Twitter OAuth didn’t even exist.)
    • We didn’t have the capital or clout to compete with the closest competitor—the now defunct—TipJoy.
    • I tried to bootstrap the company on personal credit, at the height of the worst credit crisis the world has ever seen.

    I say we, but as The Dude would say, “The Royal ‘we’! You know, the editorial…” While there were a few other people involved in this project, I was the one responsible for its failure as a business.

    But I’m not done with this. I have mothballed it down for now, but I will return to it at some point in the not to distant future. I believe that a system like this can work. It just needs to be simpler. A lot simpler. I also believe that this would make for an unprecedentedly powerful platform for non-profits and testimonials, especially if a future version of this system uses Facebook Connect and Twitter OAuth to actually generate the copy and creative that forms the social ads of the future.

Profile

Aaron Richard

Digital Magician
Marketing and Advertising | Greater New York City Area, US

Summary

I have a formal education in economics. I design. I code. I’m a digital strategist who’s been meddling with the blueprints for some of the world's largest brands, including Electronic Arts, Adidas, General Electric and Wrigley.
Specialties: strategic planning, consumer research, web culture, web technologies, social media, api integrations, statistics, regression analysis, the ability to learn any piece of software in minutes, making the complicated simple

Experience

  • Nov 2009 - Feb 2010

    Strategist / Big Spaceship

    Clients: General Electric (Healthymagination), Wrigley (Skittles, Starburst, Altoids, Life Savers)
  • Nov 2008 - Oct 2009

    Associate Strategist / Freestyle Interactive

    Clients: Electronic Arts (The Sims, EA SPORTS, Spore), Boost Mobile, Adidas
  • Nov 2008 - Mar 2009

    Strategy Planner / Ammo Marketing

    Clients: Jim Beam, Blurb
  • Mar 2008 - Oct 2008

    Co-Founder & Product Manager / Anatomy Ads

    Developed a social media advertising platform from scratch.
  • Jun 2003 - Dec 2007

    IT & Graphics Designer / Salis International

    Comprehensive IT management and creative development for fine arts.

Education

  • 2003 - 2007

    University of Colorado at Boulder

    BA in Economics

Additional information

Websites:
Interests:
the internet, new technology, economics, web 2.0, new media, social media, open source, investing, global markets, charity, reducing poverty, mmorpgs, video games, internet culture
Assoc.:
I have an Amateur Radio license. My call letters are KF4TBJ. Freelancers Union

Recent tracks

Top tracks

Posts

  • June 28, 12:35 AM

    When location no longer matters

    The other day I got an email from someone at Wieden+Kennedy trying to lure me to Portland. It’s not the first time someone has tried to proactively recruit me or tried to lure me away with some vague promise of something. This was a little different though:

    Have you ever wanted to have a radio in your office, dedicated to entertaining you? Nap rooms when you’re too tired to think or had Spike Lee show up to an agency meeting?

    W+K is one of the agencies that understands the Internet. They also have a two letter domain name. I don’t think that’s coincidence. As awesome as it would be to work for W+K, I was forced to respectfully decline. After a quick back and forth, I asked if it might be possible to work at their New York office, but this was the response I got:

    What can I do to entice you to consider us in PDX?

    How do I answer that? How about this:

    What do I have to do to convince you that I can do my job just as well, if not better, without moving to Portland?

    Really, why should I have to move to Portland? Why is it still normal for people to relocate for work? For certain professions I understand it—you need to be in the office every day. That’s how work “gets done.” But that doesn’t apply to me. And I’m not just saying that because I believe that I deserve to be an exception. There are, undoubtably, thousands of others just like me—there is nothing I do “at work” that I can’t do from anywhere with an electric socket and a decent Internet connection.

    Why isn’t telecommuting the norm? Why do we still coordinate everything over those shitty Polycom conference phones? Why isn’t video conferencing the norm? Why don’t more companies use IRC or something like Campfire? Let’s ditch the conference call and use Mumble instead. Let’s axe the white board and use Draft.

    It’s 2010. Relocate for work? What are we doing?


    Filed under: Random
  • March 07, 09:47 PM

    HBO GO – Who thought of this?

    So, I’ve seen these HBO GO posters all over the city. One of the things I miss about not having a TV and cable is the ability to watch HBO’s original productions, so HBO GO seemed like an awesome solution. But even just looking at the posters I thought, “It sounds as if you might need a cable subscription in order to use it, but that would be the dumbest thing ever so that can’t be the case.” I went ahead and got home to go see what the deal was. Yeah, dumbest idea ever.

    You have to have a cable subscription, with HBO, in order to use the service. Who thought this was a good idea? Why would you spend all that money for hosting and bandwidth to bring HBO ONLY to people who are already paying for it? My guess is that it has to do with their contracts. Verizon and Comcast would pitch a fit, and probably threaten to drop HBO all together if they started offering their service à la carte to anyone in the world willing to pay for it. You know what though? Maybe they should. HBO should piss off the major telcos. I’m sure someone will pick them up. See how many people drop Comcast and Verizon for DirecTV when DirecTV is the only one who offers HBO.

    The reason I don’t have cable is because it’s too expensive and most of the things on TV are terrible. I’d gladly pay $10/mo for access to HBO GO, assuming it has a large enough library. I’m sure a lot of people would be willing to pay for such a service as well. But I’m not going to pay upwards of $50/mo for cable TV and HBO.


    Filed under: Rants Tagged: hbo, television
  • March 04, 02:34 PM

    Why I don’t watch Lost

    Everyone I know tells me that I need to watch Lost. And Heroes. And 24. I don’t watch Lost. I’ve never seen an episode of Heroes. The only episode of 24 I’ve ever seen is the South Park parody.

    Why can’t I get into these shows? They’re all too expensive. I just can’t afford it.

    “What,” you might say to yourself, “It’s free! You can even watch them online!” It’s not free. It’s insanely expensive.

    Of course I’m talking about cost in time, which is something I’ve become consciously obsessed with lately. I like things in small chunks. Short form content rules my screen. I’d rather watch 40 1-minute YouTube clips than an episode of 24.

    I like watching things that I can pick up without having needing prerequisite knowledge. I spend most of my time watching cartoons on Adult Swim, like Aqua Teen Hunger Force and reruns of Sealab 2021. What do they have in common (other than being cartoons)? Both of these shows are only 11-minutes long, and they make about as much sense watching them in sequence as they do watching them in a random order. You can watch them in reverse and it’s just as enjoyable.

    That’s not to say my attention span is only good for 11-minutes. I’ll go all in for the 22-minutes it takes to watch an episode of The Venture Bros. Hell, I’ll even sit down for an hour from time to time and watch an episode of Law & Order or Star Trek—you know, real television. And while these shows do have recurring characters and themes, you don’t have to start from episode one. I tried to watch an episode of Lost once. You know what happened? I was lost. Apparently you have to, “See it from the beginning.”

    And that’s what I can’t do. I can’t commit myself sitting down, week after week, to watch every single episode of some show just so that I can have the privilege of being able to talk to others about how pissed off I am that this week I spent an hour watching something that left me more confused when I got up than I was when I sat down. I feel almost cheated when I sit down to watch something that can’t be resolved in a single episode, or at the most, two. There are 109 episodes of Lost. They are each 43-minutes long. That’s a 72-hour investment. Is it really worth it? Not to me. I don’t even have to think about that trade off.

    I’m not bashing shows like Lost. I get the appeal—in theory. You put all this time into the show, and there’s a big payoff at the end (at least, you hope so). I’m just curious how it is people justify the cost, and whether or not people will continue to make these kinds of trade off as more and more short-form content gets created specifically for the web. Content that’s cheaper and, for many people, provides more entertainment per hour watched—without the need to watch every episode in sequence.


    Filed under: Rants Tagged: television

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